ITSM Leader Incident & Problem Management
Remote / Online - Candidates ideally in
Lincolnwood, Cook County, Illinois, 60712, USA
Listed on 2026-01-12
Lincolnwood, Cook County, Illinois, 60712, USA
Listing for:
VirtualVocations
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Administrator, IT Support
Job Description & How to Apply Below
A leading remote work company in Lincolnwood, Illinois is seeking an AVP, ITSM Manager responsible for overseeing IT service management processes. The ideal candidate will manage Change Management, act as Incident Manager, and lead Problem Management. Candidates must have a Bachelor's Degree, over 7 years of experience in IT Service Management, and knowledge of ITIL frameworks. Hands-on experience with ITSM tools like Service Now or Jira is essential, along with ITIL v4 Foundation certification.
Competitive benefits are offered.
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