ERP and IT Administrator

ERP and IT Administrator at Central Star Cooperative, Inc

Location: Work from either our Waupun, Wis., office or Lansing, Mich., office. A hybrid‑working option that includes a home office may be available after training and role transition are complete.

About this career:

Experience a career with Central Star Cooperative, a member of the Select Sires Federation and home to the nation’s largest Dairy Herd Information (DHI) program. As the Enterprise Resource Planning (ERP) and Information Technology (IT) Administrator, you’ll manage and optimize our ERP system to support critical business operations across our multi‑state agricultural cooperative. Responsibilities include system configuration, customization, integration, user support, and ongoing maintenance to ensure smooth and efficient performance.

The role may also occasionally support the cooperative’s computer networks and related improvement efforts. You’ll collaborate with database associates, directors, and business‑unit managers to identify hardware, software, and data needs, and coordinate training, installation, and support. Ideal candidates bring strong technical expertise in ERP platforms (Acumatica preferred), Structured Query Language (SQL) database management, and business process workflows, as well as proven analytical and problem‑solving skills.

Relevant certifications and a proactive approach to improving systems and processes are highly valued.

• Manage and optimize the Acumatica ERP system, including configuration, troubleshooting, and user support.
• Maintain proficiency in the Acumatica framework, report designer, and query language, with working knowledge of key modules such as financial management, distribution management, customer management, and service management.
• Oversee database management using Transact‑SQL (T‑SQL) and Microsoft SQL relational databases; ensure adherence to data‑management best practices and SQL Server performance standards.
• Support system integration between Acumatica and other applications, including Customer Relationship Management (CRM) systems, Power BI for business intelligence, and Electronic Data Interchange (EDI).
• Manage relationships between IT vendors (currently Convergence Networks and Algorithm) and the cooperative.
• Consult with management and other team members regarding data, computer, communication, and personnel needs, as well as regulatory and legal responsibilities.
• Evaluate system performance, workload capacity, and cost considerations to determine optimal hardware and software configurations.
• Collaborate with data‑processing and project managers to understand system capabilities, limitations, and requirements for upcoming projects.
• Maintain infrastructure, hardware, backup, and cloud services in coordination with external vendors.
• Administer the cooperative’s network and CRM system.
• Train users on new or modified systems and software; provide technical support as needed.
• Assist in implementing and maintaining disaster‑recovery and emergency protocols.
• Participate in the preparation and management of the annual business‑unit budget.
• Work collaboratively with executive leadership and business‑unit managers to align technology systems with organizational goals and key performance measures.
• Pursue ongoing professional development and promote innovation, collaboration, and high integrity in daily work.
• Foster collaboration and uphold Central Star’s mission, vision, culture, and values through everyday interactions and decision‑making.
• Perform other duties as assigned.

• Bachelor’s degree in IT or a related field preferred. ERP experience required (Acumatica preferred). Network certifications (CompTIA A+, Network+, Security+) and/or prior network administration experience are a plus.
• Knowledge of the dairy or agricultural industry is beneficial but not required.
• Experience managing and optimizing ERP environments to ensure system integrity, reliable functionality, and efficient business processes across multiple business units. Familiarity with Acumatica preferred, but other ERP programs are acceptable.
• Skilled in supporting integrations with other applications and databases,…