Remote Service Desk Manager: ITIL Lead
Remote / Online - Candidates ideally in
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-01-12
Charleston, Kanawha County, West Virginia, 25329, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator, IT Consultant, IT Support
Job Description & How to Apply Below
A leading IT services provider is seeking a Helpdesk Manager to lead a team of Service Desk Technicians, providing support in a 24x7 environment. This fully remote role requires strong leadership, adherence to ITIL best practices, and the capacity to manage operational tasks effectively. Candidates should have a Bachelor's degree, extensive experience in IT service roles, and certifications in ITIL.
Join a transformative team dedicated to improving government IT services.
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