Sr. Event Technical Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

This role is crucial for ensuring our company’s high‑impact communications reach a global audience with unparalleled quality and professionalism. If you are a dedicated AV professional passionate about delivering exceptional event experiences, we encourage you to apply.

This position is an individual contributor role reporting to the Director, IT Operations.

• Lead the assessment, evaluation, and strategic enhancement of our existing event technology stack and configurations, identifying opportunities for innovation, efficiency, and scalability
• Drive the adoption of new, cutting‑edge AV, streaming, and virtual event technologies to elevate the attendee experience and expand our event capabilities
• Develop and implement technical roadmaps for future event technology investments and upgrades
• Ensure all technology solutions align with company security policies, IT infrastructure, and long‑term strategic goals
• Develop, document, and regularly test comprehensive BCP and DR plans for all critical event technologies and platforms
• Implement resilient system architectures and redundancy measures to minimize downtime and mitigate risks during live events
• Lead incident response for event technology failures, ensuring swift resolution and clear communication
• Establish and maintain meticulous documentation standards for all event technology configurations, system architectures, workflows, and best practices
• Create detailed technical schematics, run‑of‑show documents, equipment inventories, and operational manuals for all setups and enhancements
• Develop a centralized knowledge base for the event tech team and relevant stakeholders, ensuring continuity and efficient onboarding
• Partner strategically with and manage external AV production companies, technical vendors, and freelance specialists, ensuring they align with our evolving technology standards and BCP/DR requirements
• Negotiate contracts, review proposals, and ensure service level agreements (SLAs) are met, focusing on technology reliability and innovation
• Act as the primary technical liaison between internal teams (e.g., IT, facilities, marketing, communications) and external vendors, translating business needs into technical solutions
• Oversee the end‑to‑end technical production of events, from complex setup and rigorous rehearsals to flawless live execution and efficient teardown
• Lead and direct technical crews (internal and external), ensuring adherence to established technical specifications and quality standards
• Manage and troubleshoot live audio, video, lighting, presentation systems, and streaming platforms, acting as the ultimate technical authority during events
• Ensure seamless integration of all technical components, including presentation content, remote speakers, and interactive elements
• Develop and manage technical budgets, track expenses, and ensure cost‑effective solutions for technology investments and event execution
• Lead technical project timelines, resource allocation, and risk management for all event technology initiatives

Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign…