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IT Support

Senior Digital Banking Support Specialist - Remote

Remote / Online - Candidates ideally in
Springfield, Greene County, Missouri, 65897, USA
Listing for: Jack Henry & Associates, Inc.
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support
Job Description & How to Apply Below
A financial services technology company is seeking a Technical Support Representative to join their Digital Banking team. This remote position focuses on nurturing customer relationships post-implementation and acting as an internal advocate for financial institutions. The ideal candidate will have solid customer support experience in banking or credit environments, especially with case management tools like Salesforce or Jira. A passion for problem-solving and relationship building is essential for success in this role, along with the ability to work independently within a remote setup.
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Position Requirements
10+ Years work experience
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