Senior Business Analyst, Clinical Operations and Insights

Senior Business Analyst, Clinical Operations and Insights

Location: Norfolk, VA
Work Shift: First (Days)

This role supports the DSNP clinical line of business by delivering reporting, analytics, and quality initiative support to improve clinical outcomes, operational efficiency, Model of Care performance, and STARS reporting requirements. The position provides advanced analytical insight, identifies data gaps, builds dashboards and reports, and partners closely with stakeholders across DSNP and Cardinal operations. This role functions as a bridge between clinical operations and IT, translating business and clinical needs into effective reporting and analytics solutions.

The analyst will support pending report enhancements, DSNP–Cardinal reporting alignment, and large‑scale program initiatives such as Circle of Care. Success in this role requires strong communication, stakeholder management, and the ability to work independently while supporting high‑level operational analytics and decision‑making.

• Minimum 3 years’ experience in healthcare – Required
• Experience in project management and analytics – Required
• Experience supporting DSNP, case management, or clinical program operations – Preferred
• Experience working with reporting tools and dashboards; SQL exposure preferred
• Demonstrated ability to translate operational needs into analytics/reporting solutions
• Strong communication and stakeholder management experience across business and IT teams

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Annual discretionary bonus potential for eligible employees

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its workforce.

For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Research, Analyst, and Information Technology
Industry: Hospitals and Health Care