Business and Data Analyst, Education North America

Location: Indiana

## Business and Data Analyst, Education North America
*
* Reports to:

** Manager, Education Global Data & Analytics
* Ability to assist in the development of a long-term analytics strategy for the Education organization.
* Ability to identify opportunities to improve on data governance, reporting processes, and analytical frameworks.
* Support projects focused on enhancing operational efficiency and program performance with the use of data outputs and metrics.
* BA/BS in Business or related field or MBA
* 3-5 years of related operations and job experience
* Strong skillset in
** SQL, data modeling, Tableau, Snowflake
** and analytics tools; familiarity with data w  arehouse concepts and Snowflake architecture.
* Proficiency in Excel; experience with complex formulas and data presentation
* Working knowledge of data modeling , ETL concepts, and analytics best practices
* Ability to clearly communicate insights, both verbally and visually, to stakeholders at all levels
* Comfortable working across teams, building strong relationships, and influencing decisions through data
* Ability to quickly understand complex software and concepts
* A drive to learn and master new technologies and techniques.
* Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
* Ability to take initiative and beproactive
* Ability to work independently and beresourceful
* Medical, Dental, and Vision Insurance.
* Telehealth coverage
* Flexible work schedules and work from home opportunities
* Development and career growth opportunities
* Open Time Off in addition to 10 paid holidays
* 401(k) matching program
* Adoption Assistance
* Fertility treatments### Join our Talent Community.

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI work forces.

To learn more, visit  is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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