Application Support Administrator
Remote / Online - Candidates ideally in
Irvine, Orange County, California, 92713, USA
Listed on 2026-01-12
Irvine, Orange County, California, 92713, USA
Listing for:
Marsh & McLennan Companies
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Consultant, Systems Administrator
Job Description & How to Apply Below
Employer Industry: Insurance and Professional Services
Why consider this job opportunity:- Opportunity for career advancement and growth within the organization
- Generous time off, including personal and volunteering days
- Tuition reimbursement and professional development opportunities
- Flexible remote work options
- Charitable contribution match programs
- Stock purchase opportunities
- Review incoming Help Desk tickets to provide technical support and troubleshooting for applications
- Resolve issues in a timely manner to minimize downtime and ensure optimal performance
- Assist in escalating unresolved issues and provide prompt feedback to internal customers
- Manage user access and permissions, ensuring data security and compliance with company policies
- Collaborate effectively with cross-functional teams
- Fluency in both French and English
- Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications
- Experience working in a Help Desk environment such as Service Now
- Excellent attention to detail with proven organizational and time management skills
- Strong communication and interpersonal skills
- Proficient with the Windows Operating Systems and MS Office products
- Some insurance agency experience preferred
- Familiarity with applications such as Concur, Docu Sign, Smartsheet, Applied CSR
24, Applied TAM, Erlon
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