Remote Service Desk Manager: ITIL Lead
Remote / Online - Candidates ideally in
Tallahassee, Franklin County, Florida, 32318, USA
Listed on 2026-01-12
Tallahassee, Franklin County, Florida, 32318, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator, IT Consultant, IT Support
Job Description & How to Apply Below
Location: Tallahassee
A government IT solutions provider is looking for a Helpdesk Manager to lead a team of Service Desk Technicians in a fully remote environment. Responsibilities include managing ITIL practices, ensuring compliance with government SLAs, and mentoring staff. The ideal candidate should have a Bachelor’s degree, over 8 years of IT experience, and at least 3 years in a leadership role.
Salary is competitive, and candidates must be able to obtain public trust clearance.
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