Tier II Systems Administrator; OneZero Solutions - ONSITE

Join to apply for the Tier II Systems Administrator (One Zero Solutions) - ONSITE role at NANA

Tier 2 Support providing technical support to the National Visa Center including escalated problems with deployed Department of State Applications. You will provide technical support to a large, primarily Microsoft multi-server network environment including provisioning, domain services, Office 365 and Microsoft Power Platform, IIS web hosting, and network infrastructure services. Additionally, you will support computer/server operations, network access, database management and maintenance, and software configuration control.

Document and analyze computer systems for peak performance. You will plan, coordinate, test, implement and provide post‑implementation support for enhancements and maintenance upgrades of various systems  ideal candidate would also be able to support an Oracle Linux 8 server. We use an ITIL model which stresses first call resolution and expects you to solve user problems using professional judgement, experience and training.

All qualified applications will be forwarded to One Zero Solutions for consideration. You must live within 90 miles of the National Visa Center in Portsmouth, New Hampshire.

• Provide administration, deployment, and maintenance of production workstations, servers, and peripherals
• Review and maintain site compliance with Department of State information assurance tools
• Configure and deploy managed network printers and MFD copiers
• Develop and maintain backup schedules
• Manage group policies
• Manage user and system accounts and security groups in Active Directory via front‑end services
• Research and produce purchase recommendations based on customer or production user needs
• Microsoft Certified Professional (MCP) certification preferred
• Administer Oracle Linux 8
• Power Shell scripting and management commands

• Bachelor’s degree in a relevant field
• Experience managing Microsoft Windows Server 2012 and later in an enterprise environment
• Experience configuring and managing core Windows domain network services, including DHCP, DNS, file sharing, print services, and IIS
• Enterprise‑level backup and disaster recovery solution and concepts experience
• TCP/IP network configuration and infrastructure experience;
  Cisco network device configuration is a plus
• Experience with data center management
• VMware virtual server deployment and management experience
• Power Shell scripting and management commands experience
• Familiarity with NIST/FEDRAMP/RMF cybersecurity controls and concepts
• Experience with Microsoft Power Platform is a plus
• Strong communication skills are a necessity
• Ability to coordinate with other team members on‑site, as well as with supporting teams at other sites
• Willingness to learn, adapt, and share knowledge with others

You must successfully complete a criminal and credit background investigation and a comprehensive investigation as part of the security clearance process before you can begin work.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands and fingers for handling or feeling objects, tools or controls, type or write, reach with hands and arms, talk or hear. Specific vision abilities are required.

You will primarily work in an office environment but may also work from other locations such as a home office.

2025‑18752

On‑Site

LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission extends beyond our federal projects to support our shareholder communities in Alaska. At LDRM, your work makes a difference in the lives of our 15,000 Inupiat shareholders and our government customers, including the Department of State and the U.S. Patent and Trademark Office.

We provide a challenging yet supportive work environment with opportunities for growth, competitive pay, and comprehensive benefits.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender‑identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you have a disability or medical condition that requires reasonable accommodation during the employment process, please contact job‑ or 571‑353‑7053.