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Application Support Administrator
Remote / Online - Candidates ideally in
Eugene, Lane County, Oregon, 97403, USA
Listed on 2026-01-12
Eugene, Lane County, Oregon, 97403, USA
Listing for:
Marsh & McLennan Companies
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, IT Consultant
Job Description & How to Apply Below
Employer Industry: Insurance and Professional Services
Why consider this job opportunity:- Remote work flexibility
- Generous time off, including personal and volunteering days
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
- Inclusive and award-winning workplace culture
- Review incoming Help Desk tickets to provide technical support and troubleshooting for applications
- Manage user access and permissions while ensuring data security and compliance with company policies
- Escalate unresolved issues and provide prompt feedback to internal customers
- Collaborate with cross-functional teams to resolve application issues
- Ensure optimal performance of applications to minimize downtime
- Must be fluent in both French and English
- Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications
- Experience working in a Help Desk environment, such as Service Now
- Excellent attention to detail with proven organizational and time management skills
- Strong communication and interpersonal skills
- Proficiency with Windows Operating Systems and MS Office products
- Some insurance agency experience
- Familiarity with applications such as Concur, Docu Sign, Smartsheet, Applied CSR
24, Applied TAM, and Erlon
#Insurance #Professional Services #Remote Work #Career Development #Inclusive Workplace
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