Remote Service Desk Manager: ITIL Lead
Remote / Online - Candidates ideally in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-01-12
Des Moines, Polk County, Iowa, 50319, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator, IT Support, HelpDesk/Support
Job Description & How to Apply Below
A federal IT solutions provider is seeking a Helpdesk Manager to lead and manage a team of Service Desk Technicians. This fully remote position requires strong leadership skills and a deep understanding of ITIL best practices. You will be responsible for ensuring service levels are met and continuous improvement initiatives are implemented. Qualifications include a Bachelor's degree and 8-12 years of IT experience, with a focus on Service Desk management and ITIL practices.
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×