Chat and Phone Technical Customer Service - Seasonal

Employer Industry:

Customer Experience (CX) Industry

• Salary of $14 per hour
• Enjoy the benefits of working from home, saving time and reducing stress
• All necessary equipment provided by the employer
• Join a supportive community focused on engagement and recognition
• Hands‑on paid virtual classroom‑style training and ongoing job‑specific training
• Opportunities for internal mobility with 84% of management positions filled from within

• Provide exceptional technical support to customers via phone and chat for accounting and tax platforms
• Efficiently multitask and navigate between screens while assisting customers
• Maintain a noise/distraction‑free home office environment during work hours
• Participate in training sessions and adapt to various communication methods
• Assist in onboarding and supporting customers in a timely manner

• Must be 18 years of age or older
• High school diploma or GED equivalent
• Ability to provide essential technical support through phone and chat
• Hardwired internet connection with a minimum speed of 5.0 Mbps down and up
• A working phone line (home phone or mobile) and a suitable home office setup

• Experience in customer service or technical support roles
• Familiarity with accounting and tax software applications
• Strong multitasking and communication skills
• Previous remote work experience
• Ability to adapt quickly to new technologies and processes

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Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.