Regional Partner Services Manager; Remote

Regional Service Partner Manager

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward.

We're also a mission-driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We're always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters?

The future of cybersecurity starts with you.

This role reports to Global Partner Services Manager (Lead) in our Alliances organization. The Regional Service Partner Manager is responsible for developing, enabling, and managing delivery partners within their region to ensure successful, high-quality partner-led services aligned with Crowd Strike's delivery standards.

This role bridges Crowd Strike's global delivery strategy and regional partner execution ensuring that partners are trained, certified, and delivering measurable customer outcomes. Success in this role is defined by partner enablement progress, delivery quality, and partner-led service attach growth across Crowd Strike's Horizon Solution portfolio.

• Monitor and report on partner-led delivery quality, engagement milestones, and customer satisfaction (CSAT) compliance across the region.
• Execute the regional partner enablement strategy to ensure partners are certified, delivery-ready, and aligned with Crowd Strike methodologies.
• Support partners in developing delivery practices, attaining certifications, and improving delivery performance.
• Collaborate with internal teams including Sales, Alliances, and Customer Success to align partner delivery outcomes with customer success.
• Develop and maintain strong relationships with regional delivery partners to drive attach-rate growth and delivery excellence.
• Provide regional feedback and insights to the Global Partner Services team to improve enablement programs, frameworks, and tools.
• Act as a regional ambassador for Crowd Strike's delivery excellence standards and partner ecosystem success.

• 5+ years of experience in partner management, professional services, or delivery enablement within enterprise software or cybersecurity.
• Hands‑on experience managing partner‑led or co‑delivery engagements with regional or global partners.
• Strong understanding of enablement programs, delivery governance, and partner lifecycle management.
• Proven ability to collaborate cross‑functionally across Sales, Alliances, and Customer Success.
• Excellent relationship‑building and communication skills with partners and internal teams.
• Familiar with Salesforce (SFDC), Tableau, or BI tools for performance tracking and reporting.
• Regional language proficiency and knowledge of local partner markets preferred.

• Experience working with global systems integrators (GSIs) or regional delivery partners in a co‑delivery or managed services capacity.
• Familiarity with Salesforce, Tableau, or BI tools to track partner performance, delivery quality, and certification metrics.
• Proven success implementing or supporting partner enablement and training programs that drive measurable customer outcomes.

• Remote‑friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified across the globe

Crowd Strike is proud to be an equal…