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Technical Support IT Support

Remote EMEA Support Agent - SaaS Troubleshooter

Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listing for: 360Learning
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Job Description & How to Apply Below
A leading e-learning platform is hiring a Support Agent for the EMEA region. You will be responsible for assisting clients via email in both French and English. This role requires strong tech support experience and skills in problem-solving, as well as a client-centric approach. The candidate should have a Bachelor's degree in Information Technology or relevant experience, along with familiarity with troubleshoot tools.

Competitive benefits and a flexible work environment are offered.
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