Manager, Dynamics 365 F&O Consulting

Manager, Dynamics 365 F&O Consulting at BDO Canada

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award‑winning environment that fosters a people‑first culture with a high priority on your personal and professional growth.

BDO Canada is seeking a Manager, Dynamics 365 F&O Consulting to join our fast‑paced and growing Dynamics 365 F&O consulting practice, with the ability to work from anywhere in Canada. This is a net‑new role and responsibilities will include:

• Support the addition of new talent through participation in the recruitment process
• On‑going mentoring and coaching of the team including performance management and career guidance
• Team utilization planning and forecasting
• Ensuring our professionals have the skills, experience and capacity required to deliver our service offerings

• Act as a trusted advisor to external customers and BDO project teams in support of client Dynamics F&O Finance implementations
• Manage multiple engagements against budget, timeline and scope
• Monitor and manage vendor relationships where applicable
• Lead internal and external action planning meetings and drive deliverables to closure
• Act as an escalation contact on and off hours as needed and manage any customer satisfaction or delivery concerns
• Build deep relationships with clients and assist in expanding engagement footprint when opportunities present themselves
• Analyze customer business needs and objectives and provide in‑depth application expertise in targeted business areas
• Streamline customer business processes to achieve greater ROI within the context of Dynamics 365 for Finance and Operations suite

• Ensure effective delivery of operations and high customer service
• Support the evolution of tools and operational procedures driven through the lens of continuous improvement
• Update / Establish, track and report on Key Performance Indicators supporting the delivery of operational excellence

• Participate in pre‑sales presentation, pricing and proposals
• Assist in development & implementation of new service offerings
• Contribute and lead one or more aspects of the practice annual business plan

• Demonstrate BDO's core values through all aspects of your work:
  Integrity, Respect and Collaboration
• Understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high‑quality work
• Identify, recommend, and focus on effective service delivery to your clients
• Share in an inclusive and engaging work environment that develops, retains and attracts talent
• Actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• Grow your expertise through learning and professional development

• Minimum 5+ years of Dynamics 365 F&O consulting experience, with strong expertise in one or more functional area (e.g. Finance, Supply Chain, Manufacturing, Retail, HR, etc.)
• Experience managing a Dynamics 365 F&O and/or leading multiple functional consultants on D365 F&O implementation projects
• Dynamics 365 F&O/AX certifications in the relevant business disciplines will be considered
• Self‑motivated, articulate, and able to inspire audiences
• Process analysis, redesign, and documentation experience
• Experience in working on functional design, configuration, and process alignment with a detailed understanding of Financial System concepts and general module functionality
• Experience working and supporting ISV’s;
  Dynaway, SKG

The expected range of compensation for this role is $115,000 to $165,000.

Our people‑first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2025. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our…