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Technical Support IT Support

AI-Driven Principal Tech Support Engineer - Remote

Remote / Online - Candidates ideally in
Toronto, Ontario, C6A, Canada
Listing for: Crossover
Full Time, Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 CAD Yearly CAD 60000.00 YEAR
Job Description & How to Apply Below
A technology firm is seeking a Principal Technical Support Engineer to provide exceptional support for complex customer issues. This role requires a strong background in technical customer support and proficiency in generative AI tools. Candidates must have at least 3 years of experience and be able to work effectively without constant supervision. This is a full-time position, offering $60,000 USD/year, and is entirely remote.

The incumbent will enhance AI systems to improve customer resolutions while diagnosing intricate technical problems.
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