Senior Product Analyst - POS & Payments Quality

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centres or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact.

Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Senior Product Analyst - POS & Payments Quality   

What you'll  discover
Inclusive culture and career growth opportunities  

Global IT Organization collaborating across the US, Canada, Europe, and Australia  

Challenging, collaborative, fast - paced and team-based environment  

Opportunity to impact over $50B in annual revenue  
Our organization   

The Global Point of Sale (POS) and Payments Solution Delivery organization is responsible for delivering technological solutions to drive growth, enable efficiency, and improve the customer experience at the front-line in our stores. We innovate globally across all TJX banners to ensure a first-class transaction process for our customers (sales, returns, and exchanges), enable payment processing and TJX rewards programs, facilitate downstream sales audit and financial reporting, and much more.

We are on a mission to modernize our solutions, extend them globally, and explore alternative and mobile checkout options. Our goal is to deliver high-value products and streamlined experiences to our customers and associates. Join us in leading the way and driving innovation in retail technology.

What  you'll  do   

We are seeking a skilled and proactive  Senior Product Analyst  focused on  POS and Payments Quality  to support quality assurance efforts across our Retail S tore platforms and services . This role is pivotal in coordinating testing activities, mentoring Q uality A ssurance testers , and ensuring the quality delivery of robust , secure, and high-performing technology solutions.  

Will be required to be local to our testing labs and be in office a minimum of three days a week.

Responsibilities
Coordinate creation and execution of test cases from acceptance criteria, in compliance with TJX standards  

M anage an effective global test lab strategy in collaboration with our Store Engineering team  

Coordinate with Quality Assurance Testers , ensuring effective test planning, execution, and defect management  

C ollaborate with scrum and runway team s on upstream test planning  

Support our globally distributed Quality Assurance Testers , h andl ing any emergency testing requests , day-to-day testing activities - across manual and automated testing efforts for POS and Payment systems  

Contribute to the definition and continuous improvement of Q uality A ssurance processes, standards, and best practices  

Monitor and report on quality metrics, identifying trends and areas for improvement  

Champion a culture of quality and accountability across delivery teams  

Interface with business partners on UAT-related activities and questions  

Mentor and train junior Q uality A ssurance team members, fostering continuous learning and development  

Attend office location when required to support test ing in the labs  
Skill/Knowledge
3 + years of Product Analyst experience within agile teams  

1 + years supporting Q uality Assurance activities across multiple projects or large-scale initiatives  

Strong grasp of manual and automated testing methodologies  

Excellent communication skills for technical and non-technical audiences  

Proven ability to work independently and collaboratively across global teams

Experience with tools like Jira, Confluence, and test management platforms  

Passion for mentoring and team development  

Adaptable to changing priorities and requirements  

Preferred experience with supporting POS and Payment platforms  
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time.

Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group…