Job Description & How to Apply Below
A government IT solutions provider is seeking a Support Desk Analyst to provide assistance with financial systems software. This remote role requires strong troubleshooting, analytical, and communication skills. Responsibilities include providing support for specialized applications, tracking issues through an ITSM tool, and performing troubleshooting tasks. Candidates should hold a bachelor's degree and have a minimum of 2 years of IT experience.
A strong understanding of ITIL practices and knowledge of Microsoft Office is preferred.
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