Remote Service Desk Manager: ITIL Lead
Remote / Online - Candidates ideally in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-01-12
Sacramento, Sacramento County, California, 95828, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, Systems Administrator, IT Consultant
Job Description & How to Apply Below
A federal IT service provider is seeking a Helpdesk Manager to lead their Service Desk team in a fully remote role. The successful candidate will ensure Tier 1 support for federal clients, manage operations according to ITIL best practices, and oversee scheduling for 24/7 coverage. Ideal candidates will have strong leadership skills, experiences with ITIL frameworks, and proven capabilities in managing remote teams.
This role offers a competitive salary of $120,000 annually.
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