Azure Cloud Engineer

Job Title:
Azure Cloud Engineer

Location: Remote (Working in AST Timezone)

Company: ACT - Applied Computer Technologies (Based in Bermuda)

Start Date: As soon as available

ACT is a forward-thinking technology company headquartered in Bermuda. We are committed to delivering secure, reliable, and innovative IT infrastructure solutions. As we expand our cloud operations, we’re looking for a skilled Azure Cloud Engineer to join our team on a contract basis. This role offers the opportunity to work on a variety of cloud infrastructure and support initiatives within a collaborative, agile environment.

As an Azure Cloud Engineer, you’ll play a critical role in the provisioning, monitoring, and maintenance of our cloud infrastructure, with a primary focus on Microsoft Azure
. You will ensure high availability, performance, and security of cloud systems while collaborating across IT teams to support ACT’s operational goals.

• Provision, configure, and manage cloud servers, storage, and networking across Azure (primary), AWS or GCP (secondary).
• Implement backup and disaster recovery strategies to support business continuity.
• Monitor and scale resources dynamically based on usage patterns and business needs.
• Track and optimize cloud spending through cost management strategies.
• Deploy, configure, and manage Azure Virtual Desktop (AVD) environments for peak performance and security.

• Enforce and audit security policies across cloud platforms.
• Manage IAM policies, roles, and user access controls.
• Ensure compliance with industry standards (GDPR, HIPAA, SOC 2, ISO 27001).
• Support security incident response, vulnerability management, and apply preventative measures (firewalls, IDS, encryption).

• Diagnose and resolve cloud performance and availability issues.
• Support deployment and runtime incidents in collaboration with development and infrastructure teams.
• Provide Tier 2/3 support for cloud services and applications.
• Troubleshoot and maintain AVD environments including connectivity, user access, and session performance.
• Maintain adherence to SLAs on issue resolution and reporting.

• Automate cloud management using Power Shell
  , Python
  , and other tools.
• Implement Infrastructure as Code (IaC) using Terraform
  , ARM templates
  , or Cloud Formation
  .
• Integrate cloud infrastructure with CI/CD pipelines for seamless deployment.
• Work closely with network, security, and development teams to ensure cohesive cloud operations.
• Document cloud configurations, processes, and procedures.
• Develop and maintain playbooks, runbooks, and technical documentation.
• Support internal teams with technical training on cloud solutions.

• Deliver outstanding support through clear, empathetic, and timely communication.
• Log and track support interactions, escalating issues where needed.
• Ensure alignment of support services with business goals and user expectations.
• Maintain detailed logs of incidents, resolutions, and system changes.
• Contribute to performance and incident reporting metrics.
• Stay up to date with emerging cloud technologies and best practices.
• Participate in training and knowledge-sharing sessions within the team.

• 2–5 years of experience in cloud operations or IT infrastructure roles.
• Strong hands‑on experience with Microsoft Azure
  , including core services (VMs, Storage, Networking, AVD).
• Working knowledge of AWS or GCP is a plus.
• Proficiency in scripting (Power Shell, Python).
• Understanding of cloud networking (subnetting, firewalls, DNS, VPN).
• Familiarity with security best practices and compliance frameworks.
• Experience using Azure Monitor or equivalent cloud‑native monitoring tools.
• Demonstrated ability to troubleshoot complex infrastructure issues.
• Excellent communication and documentation skills.

• Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.
• Preferred certifications include:
  • AWS Certified Solutions Architect – Associate
  • Any relevant Dev Ops or cloud security certifications

• Detail‑oriented and technically sharp.
• Positive, collaborative, and customer‑focused.
• Strong ownership and accountability in delivering results.
• Passion for continuous improvement and learning.

• Remote position, operating in the Atlantic Standard Time (AST) timezone.
• Must have stable internet connectivity and a suitable home working environment.
• Competitive hourly or daily contract rate, commensurate with experience.

• Mid‑Senior level

• Full-time

• Engineering and Information Technology

• IT Services and IT Consulting