Remote Critical Incident Manager
Remote / Online - Candidates ideally in
Reading, Berkshire, RG1, England, UK
Listing for:
TEKsystems
Remote/Work from Home
position
Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Project Manager, IT Support
Job Description & How to Apply Below
A leading technology services company is seeking a Critical Situation Manager who will lead the response to high-priority customer escalations and incidents. This remote role focuses on ensuring rapid resolutions and maintaining executive-level communication while contributing to the improvement of business-critical incident management processes. The ideal candidate will excel in stakeholder management and have proven experience in effectively managing complex escalations across teams, making it a vital role in maintaining
customer satisfaction.
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