Physician​/Ohio​/SAP FICO Lead

A tech services company in Ohio is looking to add a newSAP FICO Lead to their growing team in a Remote capacity. In this role, the SAP FICO Lead (Remote) will be responsible for providing incident, change request and enhancement support to customers, including processing

AMS customer incidents, change requests, services requests, problems and changes.

Responsibilities:

• Ensuring consistent delivery of minor and major enhancements, project work including mini-projects, upgrades, roll-outs and other SAPFICOenhancement projects
• Effectively usingand improvingmethodology approaches and supporting tools
• Providinglong term dedicated SAPFICOsupport to one or more Strategic Accounts
• Monitoring and processing AMS customer problems and changes
• Processing and resolving work classified as Level 2 and 3 issues
• Proactive following up of issues that are in customer action
• Establishing credibility and relationships with client decision makers, know their business, their industry, their culture, and their top priorities
• Performing other duties, as needed

Qualifications:

• 5+ years of experience with
  
  SAPFICOproject implementation or production support in multiple modules /sub-modules
• Bachelors Degree in a related field (Accounting, Finance, Industrial Engineering, Mechanical Engineering, Marketing, Sales, etc.)
• Experience in multiple, full lifecycle SAP implementations
• Previous Leadership experience on SAP implementation projects or production support
• Experience configuring multiple SAP modules OR experience across multiple industries
• Integration experience with other process areas

• Master's Degree