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NOC Operations Manager – Remote Customer Support

Remote / Online - Candidates ideally in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for: Lumen
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
Job Description & How to Apply Below
A global technology company is seeking a Manager NOC I to oversee dedicated customer operational support teams. This role involves managing daily operations, ensuring high-quality service delivery, and mentoring staff to drive continuous improvement. The ideal candidate has a Bachelor’s degree, 3+ years of experience in operational support, and strong communication skills. With responsibilities including incident management and customer advocacy, this position offers a remote work option and competitive compensation.
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