Senior UX Designer

We are looking for a thoughtful, detail-oriented designer to be the next member of our growing developer-owned, remote-friendly, people-first, hyphen-loving company.

Candidates need to have significant professional experience designing user experience for custom software applications. The ideal candidate would be eager to collaborate on a growing team with plenty of opportunities for shaping their own role.

If you have experience leading UX for complex web applications and are passionate about collaborating with clients and teammates, then we want to talk!

• Loves to work directly with customers to solve business problems
• Leads UX design on small and medium projects.
• Leads UX design on large and critical projects with assistance and guidance from design leadership.

• Performs user research and discovery with periodic guidance. Actively fosters close design partnerships with key stakeholders and subject matter experts.
• Independently synthesizes detailed flows of an entire experience, inter-weaving workflows and user journeys.
• Designs user-friendly experiences founded on user research and business requirements.
• Defines, implements, and maintains research documentation sets that meet a project’s needs.
• Informs, implements, and maintains quantitative research methods.
• Drafts comprehensive sets of wireframes from research and analysis.
• Defines tone, level, and approach for copy in an application, in collaboration with stakeholders and content specialists.
• Synthesizes organized and intuitive experiences around the prioritized needs of the user and the business.

• Coordinates a singular, high-level vision of the product’s user experience.
• Builds out and maintains a product roadmap, in collaboration with stakeholders.
• Effectively directs the cadence of a project’s design focus through the cycles of Discovery, Definition, Development and Delivery.
• Identifies additional strategic steps beyond the design and development of the application that are necessary to improve a user experience.
• Advocates for the design process with stakeholders where appropriate.
• Aligns business goals with the end user’s experience.

• Supports fellow collaborators and less experienced designers.
• Contributes to and fosters a collaborative environment on all projects and initiatives they are involved in. Welcomes collaboration from peers and stakeholders outside the design practice.

• 4-10 years of experience in UX design is required.
• Able to maintain simplicity in solutions.
• Defaults to implementing design artifacts with collaborators in mind. Fully leveraging design libraries, components, auto-layout, and design variables as early as possible
• Strong communication skills to ensure meaningful engagement and partnership with project stakeholders.
• Ability to work well independently and within a team environment, while adhering to established and agreed-upon deadlines and establishing individual deadlines.
• Experience maintaining frequent communication with project stakeholders, providing updates on timelines, obstacles, and status while being mindful of deadlines and expectations.
• Strong organizational skills to plan out daily tasks and keep clients informed.
• Strong attention to detail in documenting deployment concepts.
• Ability to seek ongoing feedback from team members and project stakeholders in an effort to continuously improve performance and work product.
• Ability to diligently adhere to client and company security policies, remaining compliant at all times.
• Ability and willingness to commute regularly to Richmond, VA for on-site design meetings. Candidates within a 2-hour drive of Richmond, VA are greatly preferred.

• Experience leading UX design for custom software is required.
• Experience leading UX for complex web applications is greatly preferred.
• Experience with Figma is greatly preferred, but experience with Sketch, Adobe Suite, in Vision and similar tools can suffice.
• Experience with or eagerness to learn the basic principles of Object Oriented User Experience (OOUX) is required.
• Experience employing contextual inquiry research is required, using tools such as job…