Senior Technical Support Engineer

Job Details

Job Location
: DRAPER, UT 84020

We are seeking a motivated and detail-oriented GIS Technical Solutions Engineer to join our team. In this entry-level role, you will support the design, implementation, and delivery of GIS-based solutions for our clients. You will work closely with senior engineers, analysts, and stakeholders to understand business requirements, configure technical solutions, and ensure successful deployments of GIS applications and data systems.

• Reviewing and manipulation of GIS data (Vehicle Crash Records, Linear Referencing System (LRS), Traffic Segments & Intersections, MIRE, etc.)
• Setting up automated data processes through data connections (API’s & SQL) and validation of the data update process.
• Set up Numetric Applications to support prospective, new and current clients, including the following:
  • Joining tables to build datasets within the Numetric platform
  • Configuring software settings
  • Data transformations
• Supporting internal teams with technical requests and requirements.
• QA and documentation of bugs found and reported by customers.
• Coordinating issue resolution with the engineering team.
• Becoming an expert in Numetric products and apps.
• Creating and improving our Knowledge Base content, both internally and externally.

• Bachelor’s degree in Geography, Geospatial Sciences, Computer Science, Engineering, or a related field.
• Foundational knowledge of GIS software (e.g., ArcGIS, QGIS) and spatial data concepts.
• Familiarity with data formats such as shape files, GeoJSON, KML, and spatial databases (e.g., PostGIS, SQL Server with spatial extensions).
• Some exposure to scripting or programming (e.g., Python, SQL, JavaScript) is a plus.
• Strong problem-solving skills and attention to detail.
• Effective communication skills, both written and verbal.
• Ability to work independently as well as part of a team in a dynamic, fast-paced environment.
• 1+ years of experience in SQL.
• 1+ years of experience manipulating large datasets with Python and/or R.
• 2+ years experience working in a technical support or technical project management role.
• Experience/interest with ArcGIS or other GIS software strongly preferred, but not required.
• Business Intelligence software experience (Tableau, Power
  
  BI, etc.) strongly preferred, but not required.
• Internship or academic project experience in GIS or a technical role.
• Experience with web mapping platforms, APIs, or data visualization tools (e.g., Leaflet, Mapbox, ArcGIS Online).
• Understanding of coordinate systems, projections, and geocoding.
• Exposure to cloud services or GIS platforms (e.g., AWS, Azure, Esri Enterprise).

Numetric is a GIS traffic safety analytics technology solution provider that empowers state and local agencies to be more efficient, data-driven, and focused in making their roadways safer via a cloud-based platform of SaaS applications and data services. Through expert data preparation, data structuring, and data management services, Numetric empowers its customers to combine and analyze traffic data from multiple sources with more clarity and depth than ever before.

Numetric executes the most time‑consuming tasks lightning‑fast and with more accuracy—tasks such as querying data, building reports, running safety analyses, and producing project cost estimates. This platform is easy to share with any stakeholder inside and outside public transportation agencies, providing access to the data in an intuitive, cloud-based interface.

We partner with organizations to provide solutions that unlock the power of data to help domain experts make informed decisions, improve community safety, and eliminate roadway fatalities.

• Drive:
  We’re committed to hard work and solving complex problems that create value
• Integrity:
  We believe in doing the right thing
• Humility:
  We embrace the desire to improve, are willing to ask questions, and are respectful when helping others
• Excellence:
  We value passionate & creative individuals that bring purpose & ambition to their work
• Joy:
  We celebrate personal and professional success

• Unlimited PTO
• 401K
• Medical and Dental - 100% paid for by Numetric
• HSA with employer contribution
• Short and Long Term Disability - 100% paid for by Numetric
• Voluntary Vision and Accident coverage
• Work-life balance / Work from home
• Company events
• Home office reimbursement
• Competitive salary

Numetric is an Equal Opportunity Employer. Numetric is committed to building a culturally diverse team and strongly encourages applications from female, minorities, individuals with disabilities and veterans.