ServiceNow Architect
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-12
-
IT/Tech
IT Consultant, Systems Analyst, IT Project Manager, Cloud Computing
Experience
:
Service Now experience 10+ years- deep insights in Service Now products and roadmaps (HRSD, ITSM, CSM, ITOM and Platform)- wide technical and process-oriented knowledge of different Service Now modules
Duration
: 9 months full time
Location Germany Remote
TasksJob Description:
Customer is looking for an Architect who can guide internal Service Now platform capability architects to strive for a healthy, manageable, and scalable platform architecture according to best practices and by that supporting the service execution for Customer’s business applications operated on Service Now
RequirementsRoles and Responsibilities
- architect enterprise-wide solutions, guide organization decisions following best practices and optimize the health of our Service Now solution
- support enterprise strategy and plans
- value analysis of AS-IS and TO-BE scenarios
- instance strategies o user experience- support BASF in design and build scalable architecture
- review and challenge technical solution designs of multiple teams/organizations/providers
- guide on technical decisions following best practices (OOTB - out of the box)
- review and challenge processes of Customer regarding Service Now best practices
- drive ongoing platform health and up gradability
- Role of the architect has dedicated advisory function to support Customer in architecture decisions
Optional
Qualifications:
user experience (UI design), procurement service management (PSM) and operational technology service management (OTSM)
Certificates
: mandatory: CTA optional: CMA
Supported Languages
:
English
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