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IT Support Technical Support Systems Administrator

Senior Technical Support Engineer — Remote, Elevate IT Ops

Remote / Online - Candidates ideally in
Tampa, Hillsborough County, Florida, 33646, USA
Listing for: Automox
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading IT solutions provider is seeking a Senior Technical Support Engineer to enhance customer satisfaction through advanced troubleshooting and mentorship within the Customer Experience team. This role involves collaboration with Engineering, optimizing support workflows, and a commitment to customer advocacy. Ideal candidates have 3+ years in technical support, expertise in managing operating systems, strong communication skills, and proficiency in tools like Power Shell and Zendesk.

Competitive compensation package including benefits and flexible PTO is offered.
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Position Requirements
10+ Years work experience
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