IT Project Manager

Join to apply for the IT Project Manager role at Liberty Mutual Insurance

$/yr - $/yr

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

At Liberty, you'll thrive in a hybrid setting that fosters in‑person collaboration, innovation and growth. This approach optimizes both remote and in‑person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Indianapolis, IN, Columbus, OH, Plano, TX, Portsmouth, NH, and Boston, MA.

Join a team that is driving the growth of US Retail Markets (USRM)! The Distribution Technology team is at the forefront of transforming our sales and marketing capabilities to drive profitable growth and help more people and small businesses embrace today and confidently pursue tomorrow. We’re leveraging Artificial Intelligence, advanced data analytics, and cloud‑native architecture to build best‑in‑class quoting experiences. We are looking to add two Sr.

Scrum Masters to our team. In these roles, you will have a direct impact on the top line growth of USRM as we build modern sales and quoting capabilities. You will be a part of a bold and ambitious transformation that’s modernizing our entire distribution platform while positioning USRM to grow and attract new business for years to come.

• Coordinates domain‑level delivery plan, logs risks, issues & dependencies and drives them to resolution across multiple teams.
• Continuously improves practices and frameworks to optimize the delivery lifecycle across the Distribution domain.
• Establishes & tracks Technical KPIs to drive continuous maturity & efficiencies within the domain.

• Manages dependencies and initiatives spanning multiple teams and domains.
• Maintains work visibility, identifies blockers, and escalates issues as needed.
• Coordinates with stakeholders to ensure alignment and maintain delivery momentum.
• Serves as communication hub between teams, leadership, and stakeholders.

• Facilitates complex problem‑solving across diverse teams and competing priorities.
• Builds consensus among stakeholders with different perspectives and objectives.
• Manages multiple priorities while maintaining strategic focus.

• Facilitates difficult conversations and applies conflict resolution skills.
• Maintains transparency and builds networks of change agents.
• Supports our continuous Agile maturity journey at both tactical and strategic levels.

• Bachelor’s degree in a relevant field (business, computer science, humanities, etc).
• 6+ years of IT and program management and experience working in an Agile team.
• Knowledge/training equivalent to at least one advanced certification from a reputable Lean/agile organization (preferred).
• Requires excellent communication, interpersonal, organizational and team‑building skills, and business judgement.
• In‑depth knowledge of business functions and extensive understanding of business operations, strategies and objectives.

Pay Philosophy:
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation…