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Senior Customer Success Lead - Remote, Strategic Enterprise
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-12
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Cortex
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Technical Support, Cloud Computing -
Customer Service/HelpDesk
Technical Support, Cloud Computing
Job Description & How to Apply Below
A leading SaaS Company is seeking a Senior Customer Success Manager. This fully remote position requires 5+ years in Customer Success, ensuring strategic outcomes for clients. Responsibilities include owning the customer journey, driving value realization, and leading technical discussions with executives. A strong background in SaaS, Dev Ops, and cloud technologies is preferred. The role offers a competitive salary starting at $135k, flexible working hours, and comprehensive benefits including unlimited PTO and health insurance.
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Position Requirements
10+ Years
work experience
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