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Remote SaaS Technical Support Specialist
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-12
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Wish A Cloud
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading tech service provider is seeking a Technical Customer Support Specialist to assist clients with product issues in a remote capacity. This role demands strong problem-solving abilities and a commitment to customer retention. Key responsibilities include handling inquiries via email and chat, collaborating with internal teams, and documenting solutions for common issues. The ideal candidate will possess experience in an IT product company, proficiency in customer service software, and excellent communication skills.
Join us and help us enhance customer satisfaction and loyalty.
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