Network Administrator
Little Rock, Pulaski County, Arkansas, 72208, USA
Listed on 2026-01-12
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IT/Tech
IT Support, Technical Support
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Brief DescriptionDepartment:
Treasurer
Position Control Number:
FLSA Status:
Non-Exempt; position is eligible for overtime
Safety Sensitive Designation:
This position is not designated as safety-sensitive.
Random Drug/Alcohol Test:
No
Opening Date:
January 8, 2026
Closing Date:
January 14, 2026 at 11:59 PM
This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and minimum qualifications of this job. The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description. Nothing in this job description restricts management’s right to assign or reassign job-related responsibilities and tasks to this job at any time.
Certain functions are understood to be essential; these include but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress. Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA).
Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically and reasonably feasible.
Responsible for the installation and maintenance of software, computer hardware, and related equipment, troubleshooting problems with all technological equipment, and providing technical support for all Treasury locations.
Essential Job Functions- Installs and configures new computer equipment and related hardware, adds new machines to the network; installs upgrades as requested.
- Installs, configures, and modifies software packages requested by the Treasurer’s staff to optimize hardware operation as approved by the Director.
- Responds to user requests for assistance with hardware and/or software malfunctions, in-person and remotely, for all employees in the Treasurer’s Department.
- Maintains and completes repairs to over 240 computers, printers, and other peripheral equipment; coordinates repairs to computer equipment performed under warranty or service contracts.
- Acts as point of contact for vendors and other county offices as needed when solving IT issues and needs.
- Troubleshoots network equipment, kiosks/payment stations, and other third-party devices that are used for tax collection, including those located at remote offices.
- Troubleshoots and communicates technical issues in the credit card payment process to the vendor; works with the vendor to quickly resolve any problems.
- Maintains the technical device, replacement parts, and equipment inventory for employees within the Treasurer’s Department; initiates orders as needed.
- Maintains a log of all repairs, system servicing, and replacement of servers, desktop computers, printers and related hardware.
- Maintains a preventative maintenance schedule for all equipment including servers, computers, and printers.
- Assists in administering Windows Server roles and services such as Active Directory, Group Policy, DNS, etc.
- Assists in defining domain network policies and procedures.
- Creates domain network accounts and email accounts for new users; sets permissions and passwords; adds accounts to appropriate distribution lists; modifies accounts to reflect changes in user positions/duties.
- Adds new client machines to domain network.
- Uses network monitoring tools to troubleshoot network related issues.
- Provides cross-platform support (PCs, tablets, mobile devices, etc.) of email accounts and Office products.
- Creates user accounts in primary application software for new users; sets permissions and passwords; modifies accounts to reflect changes in user position/duties as directed by management.
- Performs regular checks of tax record reports across servers to ensure all systems are in balance.
- Remains on‑call as needed in case of network, power, or other outage that affects the Treasurer and Collector systems.
- Remains updated on current technology and industry changes by participating in…
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