Senior Manager, Account Executive – Insurance

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at

At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.

Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation

The Senior Manager, Account Executive – Insurance (Life & Annuities) is a strategic, client-facing role responsible for overseeing the financial, operational, and delivery performance of 2–3 existing Life & Annuities (L&A) insurance accounts in the BPS
. This is not a new-logo sales role
. Instead, the Account Executive operates as the Owner of the account
, ensuring profitable growth, regulatory compliance, modernization success, and exceptional customer satisfaction.

As an individual contributor (no direct reports), the role requires strong leadership, deep insurance industry understanding, and the ability to influence cross-functional teams. Remote work is allowed, but the requisition must be tied to a specific DXC office.

• Build and deepen trusted relationships with senior leaders across L&A customers, including Operations, IT, Claims, Actuarial, Distribution, Policy Admin, and Customer Experience.
• Conduct regular QBRs aligned to the insurer’s business strategy — including modernization, digital transformation, cost optimization, and regulatory readiness.
• Drive customer satisfaction and experience improvements, targeting a 50+ NPS
  .

• Achieve 100% of revenue and profit targets for each assigned L&A account.
• Ensure successful delivery of services and solutions across:
  • Policy administration (new business, underwriting, policy servicing)
  • Claims processing
  • Billing & payments
  • Customer experience platforms (portals, CRM, digital servicing)
  • Infrastructure/Cloud operations supporting the insurance ecosystem
  • Legacy modernization and transformation programs
• Monitor contractual obligations including SLAs, E&Os, data privacy, and regulatory thresholds.
• Maintain a disciplined approach to DSO, forecasting accuracy, and AOP alignment
  .
• Identify and support upsell/cross-sell initiatives such as:
  • L