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Remote Tier 2 Tech Support — Finance Software
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-12
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Penbrothers Live
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A dynamic remote talent management company is seeking a Technical Support Specialist (Tier
2) to provide exceptional customer support for software products. The role involves troubleshooting complex issues, effective communication with customers, and collaboration with teams to enhance product quality. The ideal candidate has a Bachelor's in Computer Science and 1-2 years of relevant experience. This position requires strong problem-solving skills and the ability to work during night shifts according to US business hours.
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