IT Quality Assurance Analyst III – Enterprise , Credit Cards; Remote – CA

Overview

This is a remote role that may only be hired in California.

We are looking for a hands‑on Quality Assurance Automation Engineer to join our growing Corporate Credit Card delivery team, which provides technology solutions and integration services in following areas:
Corporate Credit Cards, Credit Card Risk Underwriting, Credit Card Portfolio Management, and Merchant Services.

We have a highly engaged team of engineers and are driving a new custom developed platform and implementing automated testing on all newly developed projects. Come join us as part of this exciting space where you can dig in the details with other teammates and the business, as well as have fun sharpening your technical skills and designing automated testing solutions for problems that don’t yet have answers.

We are looking for people who have a passion for problem solving, teamwork, and excellence.

The ideal candidate would be responsible for engineering automated solutions to perform independent quality checks and developing methods of measuring the quality and performance of the functional testing processes. Maintains QA Automated stack and partners to coordinate testing and evaluation activities that identify issues, trends and gaps in existing programs. Provides and independent assessment of the programs, policies and procedures tested and provides feedback to management.

Creates the Quality Assurance (QA) testing strategy and documentation, while collaborating with the project teams to create the project test plan. Works with project and development teams on the testing timeline and schedule to ensure coordination across multiple groups. Evaluates the testing environment setup to ensure all requirements are met and continually advances automation within and across the team. Serves as a mentor to less experienced teammates and leads testing meetings and routines where appropriate.

• Develop automated QA testing – designs, consults with the team and business, and develops automated testing capabilities that accelerate team testing. Capabilities include test data management (setup/teardown), development of automated tests for backend and UI, integration of tests into Gitlab pipelines, reporting of automated testing in aggregated reporting tools (e.g., Xray or similar).
• Independent testing & validation – writes test cases based on requirements and user stories provided and performs manual testing as needed. Creates testing plans and test cases and loads them into the appropriate tools. Participates in defect meetings and overall project plan routines to present analysis on current defects as well as re‑tested defects.
• Data analysis – sources, compiles and interprets data. Analyzes data for accuracy and efficiency, and effectively communicates analysis output.
• Risk management – contributes to the mitigation of risk in the Information Technology organization by thoroughly testing and performing quality checks of existing programs, policies and procedures.
• Business strategy – assists in leading the Quality Assurance testing teams by creating test plans, developing the testing timelines and schedules, and coordinating work streams across multiple teams.

Bachelor’s Degree and 4 years of experience in Quality Assurance in a Financial Services organization OR High School Diploma or GED and 8 years of experience in Quality Assurance in a Financial Services organization.

• Advanced test automation strategy & plan development
• Intermediate to advanced experience with Java based test frameworks
• Advanced level of expertise with Behavior-Driven Development (e.g., Cucumber)
• Advanced microservices & API testing (e.g., REST Assured)
• Intermediate experience composing and managing test data
• Moderate experience curating and executing integration and end-to-end testing
• Intermediate browser UI test automation (e.g., Selenium)
• Knowledge of Spring-based systems and patterns
• Hands‑on expertise with mocking & service virtualization
• Moderate SQL knowledge
• Current or former experience working as a contractor or contingent worker for FCB and/or SVB.

The base pay for this position is generally between $105,000 and $130,000. Actual starting base pay will be determined based on skills, experience, location, and other non‑discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

This job posting is expected to remain active for 3 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at.