Technical Adoption Manager; Japan, Remote

Employer Industry: Virtualization and Cloud Infrastructure Solutions

• Opportunity for career advancement and growth within the organization
• Competitive benefits package including 125+ annual holidays and paid sick leave
• Supportive and collaborative work environment with a focus on customer success
• Chance to influence product development through strategic feedback
• Occasional remote work flexibility with travel opportunities

• Lead the design and delivery of advanced operational models for multi-cloud, networking, and security
• Develop technical roadmaps and mentor junior team members to enhance customer experience
• Identify customer challenges and create joint success plans based on thorough evaluations
• Resolve complex issues using innovative methods to maximize business value
• Act as a final escalation point for complex problems and provide coaching to team members

• Bachelor’s degree and 8+ years of related experience
• Multiple VMware Certified Professional (VCP) certifications
• Expert‑level knowledge in complementary technical fields
• Proven project management and leadership skills
• Ability to operate autonomously with high-level judgment

• Post‑graduate coursework in a related field
• Experience in mentoring or coaching junior staff members
• Prior experience in customer‑facing roles within the technology sector
• Familiarity with VMware's product suite and solutions
• Strong analytical and problem‑solving skills