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IT Support Systems Administrator

NOC Operations Manager – Remote Customer Support

Remote / Online - Candidates ideally in
Hartford, Hartford County, Connecticut, 06112, USA
Listing for: Lumen
Remote/Work from Home position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Job Description & How to Apply Below
A technology company is seeking a Manager NOC I to oversee dedicated customer operational support teams. This role focuses on enhancing service delivery by managing daily operations, coaching team members, and ensuring incident resolution. The ideal candidate has a Bachelor's degree and over 3 years of experience in operational support environments. Strong communication skills and the ability to foster a customer-first mindset are crucial.

This position is remote within the U.S., offering competitive pay and benefits.
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