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Specialist, Legal Operations

Remote / Online - Candidates ideally in
Canada
Listing for: Twilio
Remote/Work from Home position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
    Data Security, Cybersecurity, IT Support, Technical Writer
Salary/Wage Range or Industry Benchmark: 113500 CAD Yearly CAD 113500.00 YEAR
Job Description & How to Apply Below

Employer Industry: Technology and Communications

Why Consider This Job Opportunity
  • Salary up to $113,500
  • Target bonus percentage of 12.50% (when applicable)
  • Generous time off and ample parental and wellness leave
  • Opportunities for professional growth and development within a dynamic team
  • Supportive remote work environment with flexibility
  • Chance to make a significant impact on legal operations and efficiency
Job Responsibilities
  • Manage and scale the knowledge management program for the Legal team, including governance and documentation practices
  • Identify and prioritize operational pain points within legal functions, translating needs into practical solutions
  • Support legal technology initiatives and provide ongoing post‑implementation support and optimization
  • Develop and maintain process documentation, playbooks, and workflows to ensure accessibility and accuracy
  • Manage subscriptions and vendors for the Legal team, ensuring cost efficiency and alignment with needs
Qualifications
  • Bachelor’s degree
  • 5+ years of experience in Legal Operations or as a Paralegal/Contracts Manager
  • Experience implementing or managing a knowledge management program for a Legal team
  • Familiarity with AI technologies and their application in legal work
  • Proficiency in Microsoft Office Suite, Google Workspace, and legal technology tools
Preferred Qualifications
  • Experience in a high‑growth technology company
  • Understanding of common operational pain points in legal functions
  • Experience building intake workflows and databases using Airtable
  • Background in legal project or program management

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