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Senior End-User IT Support Leader — Global Ops

Remote / Online - Candidates ideally in
Fayetteville, Cumberland County, North Carolina, 28305, USA
Listing for: eClerx
Remote/Work from Home position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator
Job Description & How to Apply Below
Position: Senior End-User IT Support Leader — 24/7 Global Ops
A leading technology support service provider is seeking a Senior Process Manager for their End User Support Group in Fayetteville, NC. The ideal candidate will lead operations ensuring high-quality IT service delivery to internal employees and clients in both on-site and work-from-home settings. Responsibilities include developing IT strategies, managing daily operations, and overseeing compliance with IT policies. A Bachelor's degree and significant leadership experience in IT operations are essential for this role.
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Position Requirements
10+ Years work experience
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