Product Delivery Technical Manager

Role Overview

The Product Delivery Manager will act as a technical liaison with customer teams and support project delivery. The role involves reviewing technical requirements, troubleshooting network issues, analysing network data, and contributing to network automations and reporting using tools such as Unison.

• Act as a technical liaison with customer teams (RF engineers, tools teams).
• Support project delivery in collaboration with the existing team.
• Assist with technical requirements, including developing and reviewing technical documentation.
• Review rules and configuration parameters.
• Identify misconfigurations and recommend corrective actions.
• Analyse network data using Unison.
• Build SQL- and Python-based reports, design policies, and develop network automations using Unison.
• Liaise directly with operators on GPL configuration queries, ANR rules, and PCI/RSI management.

• Degree in Engineering, IT, or equivalent from a recognised university.
• Strong technical background in telecom/RAN environments.
• Familiarity with C-SON, RF parameters, and configuration management.
• Ability to analyse network data and troubleshoot network issues.
• Comfortable working across time zones.
• Strong project management and communication skills.
• Innovative, proactive, and adaptable to change.
• Excellent written and verbal communication skills.
• Comfortable working in a fast-paced, agile environment.
• Reliable fibre internet connection and backup power for remote work.

Qualified candidates are invited to submit a comprehensive CV. If you do not hear from us within two weeks, please consider your application unsuccessful.

Technical Manager
• Cape Town, Western Cape