Network Operations Manager

Network Operations Engineer

Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.

Join our Network Service Operations team as Network Engineer in the next step to transform the DWP's data centre and remote site network infrastructure into leading edge technologies.

We're using fresh ideas and cutting‑edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK's largest government department. We help people into work and make payments worth over £195 bn a year to support and empower millions of people.

• Experience of problem‑solving, analytical skills, with the ability to think critically, creatively and independently to solve issues.
• Excellent planning and implementation methodology.
• Experience of ITSM processes.
• Experience and understanding of network infrastructure in Wi‑Fi, DC on‑prem, cloud (AWS/Azure/OCI), next‑generation firewall, load‑balancing and PKI technologies as well as experience with either Aruba Wi‑Fi/Clearpass or spine‑and‑leaf topologies/DC‑VXLAN (preferably Arista).
• Experience with network monitoring and analysis tooling.

We're rolling out new projects in Wi‑Fi, data centres and cloud and we need engineers who love getting stuck into tech and making things better. You'll help keep our legacy infrastructure stable while driving improvements across modern platforms.

Expect hands‑on work with incident support, BAU tasks and network monitoring tools like Wireshark and Net Scout. If you know your way around Aruba Wi‑Fi, Arista networks, cloud platforms, firewalls and load balancers you'll feel right at home.

Bonus points if you've played with automation tools like Terraform, Ansible or Python but if not, we'll help you get there.

Location: One of our digital hubs in Blackpool, Leeds, Manchester or Newcastle – whichever is most convenient for you.

Hybrid working: Some time working at home and some time collaborating face‑to‑face in a hub.

Pay: Up to £52,442.

Pension: Civil service pension with employer contributions worth 28.97% – over £12,000 per year.

Holidays: Generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi‑time. All usual public holidays included.

• Flexible working including flexible hours and flex‑friendly policies.
• Time off volunteering and charitable giving.
• Bring your authentic self to work with ‘I Can Be Me in DWP’.
• Discounts and savings on shopping, fun days out and more.
• Interest‑free loans to buy a bike or a season ticket to make commuting easier.
• Professional development, coaching, mentoring and career progression opportunities.

• DWP recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards.
• Diverse and Inclusive Leadership at Digital Leaders Awards 2024.
• Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025.
• Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards.

We know your time is valuable, so our application and selection process are just two stages.

• Apply: complete your application on Civil Service Jobs. Full instructions will be provided when you click through.
• Interview: a single‑stage interview online.

CLICK APPLY for more information and to start your application.