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Impactful Incident & Resolution Specialist; Hybrid

Remote / Online - Candidates ideally in
Cheadle, Stoke, Staffordshire, EX39, England, UK
Listing for: ADP
Full Time, Remote/Work from Home position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
    IT Specialist
Job Description & How to Apply Below
Position: Impactful Incident & Resolution Specialist (Hybrid)
Location: Cheadle

A leading payroll services company is looking for an Incident & Resolutions Specialist to join their Operational Excellence team. This pivotal role involves managing client issues, performing root cause analysis, and driving service improvements across UK operations. The ideal candidate will have over 2 years of experience in payroll or service operations, strong analytical skills, and the ability to work under pressure.

This hybrid position allows flexibility between office and home work.
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