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Expansion Account Manager - Remote & Retention

Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listing for: incident.io
Remote/Work from Home position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
Job Description & How to Apply Below
Position: Expansion Account Manager - Remote Growth & Retention
A leading AI incident response platform is seeking a Customer Success Manager to manage relationships with scaled customers, drive adoption, and identify upselling opportunities. The ideal candidate has proven experience in customer success within a SaaS environment, with strong skills in communication, strategic planning, and project management. The company offers market-leading benefits, including competitive salary, medical insurance, and remote work flexibility.
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