Remote Critical Situation Manager | Global Escalations Lead
Remote / Online - Candidates ideally in
Reading, Berkshire, RG1, England, UK
Listing for:
Talentify
Remote/Work from Home
position
Listed on 2026-01-11
Job specializations:
-
IT/Tech
IT Project Manager, Systems Analyst
Job Description & How to Apply Below
A dynamic technology firm is seeking a Critical Situation Manager to lead the response to high-priority customer escalations. This fully remote role focuses on ensuring rapid resolution of critical incidents while maintaining strong communication with stakeholders. The ideal candidate will have a strong background in incident management and a proven ability to manage escalations across multiple teams. Successful execution of the Crit Sit process and collaboration with various client teams are essential for success in this position.
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