BMC Remedy Consultant

Cardiff;
Bath, Bristol, South West - United Kingdom

Type :
Permanent

Location :

Hybrid (UK-based - office, client site, and home working)

Security Clearance :

Must be eligible for SC clearance

Join an award-winning organisation recognised for excellence in employee wellbeing, innovation, and inclusive working culture.

Our client

has been formally accredited as a Great Place to Work for Wellbeing and is widely respected for creating environments where people can thrive while delivering high-quality outcomes for complex, high-profile programmes.

With a strong focus on collaboration, modern delivery, and continuous improvement,

our client

offers professionals the opportunity to work on meaningful, secure technology platforms that directly improve customer and user experience. This is an excellent opportunity for an experienced

looking to work in a forward-thinking, supportive environment.

As a

Remedy Consultant (SC) , you will design, develop, and maintain applications within the

BMC Remedy ITSM

suite. The

will work closely with technology and automation teams to enhance and transform enterprise service management platforms, improving both business processes and end-user experience.

This role follows a hybrid working model and offers exposure to a broad range of stakeholders and enterprise integrations.

• Design, develop, and customise
• BMC Remedy
• applications, including workflows, forms, active links, and filters
• Configure and support ITSM modules such as
• Incident, Problem, Change, and Asset Management
• Troubleshoot and resolve issues within the Remedy environment
• Optimise application performance, ensuring scalability and long-term sustainability
• Produce and maintain technical documentation, including design specifications and user guides
• Collaborate with cross-functional teams to integrate Remedy with other enterprise systems
• Provide ongoing support, enhancements, and upgrades to the Remedy platform

• Proven experience as a
• Remedy Consultant (SC) , Remedy Developer, or similar role
• BMC Remedy ITSM certification
• Strong understanding of the
• ITIL framework
• and best practices
• Experience with
• cloud-based deployments
• of Remedy applications
• Hands-on experience developing and customising workflows, integrations, and configurations
• Programming or scripting experience (e.
• Strong analytical and problem-solving skills
• Confident communicator, able to collaborate effectively at all levels

SC clearance is required for this role

Candidates must be eligible to obtain SC, including :

Continuous UK residency for the last

5 years

Meeting nationality and security vetting requirements

Some roles may be restricted to

Work within an award-winning organisation with a strong wellbeing and people-first culture

Hybrid working model with genuine flexibility

Access to extensive learning, certification, and professional development opportunities

Join a collaborative community of experienced technology professionals

Contribute to secure, enterprise-scale platforms with real user impact