IT Service Desk Lead: Elevate Support & Team
Remote / Online - Candidates ideally in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-01-11
Liverpool, Merseyside, L1, England, UK
Listing for:
Alternative Futures Group
Remote/Work from Home
position Listed on 2026-01-11
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Project Manager, IT Support, Technical Support
Job Description & How to Apply Below
A health and social care charity is seeking an IT Service Desk Lead to oversee the operations of their IT Service Desk team. The ideal candidate will manage a team of analysts, ensuring high-quality support delivery aligning with ITIL practices. Responsibilities include performance monitoring, escalation management, and service improvement. Applicants should possess a strong technical background and a commitment to exceptional service, along with relevant certifications.
Home-based role with travel within northwest England.
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