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HelpDesk/Support IT Support

Remote Tier 1 Help Desk Associate

Remote / Online - Candidates ideally in
Olympia, Thurston County, Washington, 98502, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Job Description & How to Apply Below
A technology services provider is seeking an Associate Service Desk Technician - Tier I to deliver exceptional technical support to Veterans. This fully remote role involves assisting users with mobile device setup, application support, and basic troubleshooting across platforms like iOS and Windows. Candidates should have strong technical knowledge, excellent customer service skills, and the ability to guide non-technical users.

The position offers a competitive salary and opportunities for professional development.
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Position Requirements
10+ Years work experience
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