Chief Technology Officer

DEPT OF REVENUE

Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement. All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress.

Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.

Job Location:

1600 W Monroe Street, Phoenix AZ 85007

Salary: $160,000 annualized | Grade: E3

Closing Date:
Open Until Filled

Position Summary: The Chief Technology Officer (CTO) is responsible for developing, communicating, and driving the execution of the technical roadmap for the Arizona Department of Revenue (ADOR) in alignment with the mission, vision, strategies and broader goals of the agency. The CTO ensures that technologies are used efficiently, economically and securely; evaluates and implements new software, systems and infrastructure; oversees and helps shape the engineering processes and best practices;

and applies a continuous improvement/LEAN approach to addressing technological needs and issues across ADOR in service of Arizona Taxpayers. The CTO will also conceive, reshape, and lead the ADOR IT architecture function, guiding teams to make key design/architecture decisions, develop and approve technical standards, and design, test, and implement team topologies and frameworks for a continually effective and streamlined architecture function.

The technical proficiencies of this role require balancing innovation (modernizing legacy systems), stewardship (maintaining security and regulatory compliance), and day-to-day technology operations (ensuring highly available, resilient, and stable applications and resources).

Supervision: This position oversees a team of supervisory and non-supervisory solid-line and dotted-line direct reports (employees and contractors) totaling 5 to 10 team members.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Working in partnership with the Executive Leadership Team, develops and executes the enterprise-wide technology plan for the Agency in alignment with enterprise objectives to drive organizational value. Partners with Assistant Directors and other Division Deputy Assistant Directors in creating operational objectives relevant to their Division/Districts/Offices. With a focus on leadership, mission, vision, culture, strategy, best practices and continuous improvement a) leads and directs the planning, design, scoping, functional analysis, development, implementation, and support of ADOR’s technology solutions;

b) ensures that technical, quality standards are enforced throughout the IT department, and compliance with all federal, state, local, and other applicable regulatory and/or program requirements to include audit readiness; c) leads and directs the technology resource planning and allocation for optimal capacity, utilization, and performance; and d) has budget, finance and procurement responsibilities.

In collaboration with executive leadership and the Talent team, develops and executes a plan for retaining and developing talent to meet current and future organizational objectives.

Carries out supervisory responsibilities in accordance with ADOR’s core values, agency policies, applicable standard work, and applicable…