Presales Solutions Engineer - Network

Presales Solutions Engineer - Network

Join SHI International Corp as a Presales Solutions Engineer - Network to support account teams, customers, and go-to-market initiatives.

Since 1989, SHI International Corp. has helped organizations change the world through technology. We pride ourselves as a $16 billion global provider of IT solutions and services, serving over 17,000 organizations worldwide. Our commitment to diversity, professional growth, and comprehensive benefits benefits all 7,000 employees.

The Presales Solutions Engineer - Network will work alongside architects as a network expert supporting account teams, customers, and go-to-market initiatives. The role is remote in the Atlanta, GA area with a Home Office setup as determined by SHI management.

• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies.
• Design and propose tailored infrastructure solutions that align with customers' business objectives.
• Build and maintain technical relationships with OEMs and strategic partners, staying updated on the latest product information.
• Provide product training and technical education to the sales team and customers.
• Act as a trusted IT advisor for customers, partnering with Field Account Executives.
• Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.
• Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces.
• Develop solutions that fit customers’ needs and budgets through strategic planning.
• Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management.
• Educate and develop sales teams on technical selling, product training, services, and technology trends.

• Presenting:
  Design and deliver engaging presentations, adapting content and style to suit the audience, context, and medium.
• Negotiation:
  Proactively seek negotiation opportunities, initiate discussions, and contribute to conflict resolution.
• Communication:
  Effectively communicate complex ideas and information to diverse audiences.
• Detail-Oriented:
  Manage complex tasks or projects, identify errors, and ensure quality.
• Organization:
  Coordinate multiple projects, delegate tasks, and employ advanced organizational tools.
• Follow-Up:
  Identify tasks requiring follow-up, initiate actions, and contribute to efficient workflow.
• Problem-Solving:
  Identify potential problems, propose preventive measures, and innovate solutions.
• Relationship Building:
  Seek opportunities to expand networks and enhance team cohesion.
• Documentation:
  Develop comprehensive documentation standards and best practices.
• Results Orientation:
  Set challenging goals for the team and lead them to achieve these goals.

• Strong knowledge of technical network solutions including route/switch, LAN, WAN, SD-WAN, cloud edge, virtual networking, secure access, and network visibility - Intermediate.
• Ability to communicate and sell complex technical products by understanding customer needs, articulating the value proposition, and providing technical expertise - Intermediate.
• Expertise with similar products and solutions from vendors such as Aruba, Juniper, HPE, Arista - Intermediate.
• Experience with software-defined networking technologies including SDDC, SD-WAN, SASE, SSE - Intermediate.

• Completed Bachelor’s Degree or relevant work experience required.
• Minimum 2 years of experience with Cisco networking products, including switches, routers, wireless, Nexus, and Meraki, and familiarity with Cisco Commerce Workspace (CCW).
• Ability to travel to SHI, Partner, and Customer Events.
• Advanced Certifications such as CCIE, CCNP, JNCIE, JNCIP, CASX, ACSP.

The annual pay range is $120,000 - $230,000, consisting of base salary and bonus. Benefits include medical, vision, dental, 401(k), and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.

• Entry level

• Full-time

• Engineering and Information Technology
• IT Services and IT Consulting