Senior Designer

Senior Experience Designer

Location:

Chicago, IL

Employment Type:

Full‑time
Seniority Level: Not Applicable

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people – with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common: we believe our differences are our strength.

We push for inclusion, challenge convention and bring in new perspectives to inspire new ideas. When we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives.

• Lead participatory design/user testing sessions, and lead Information Architecture during the sessions.
• Identify and document meaningful patterns from user research, audit findings and provide recommendations to the client or internal team based on insights.
• Lead development of personas/segmentation based on research findings; integrate personas with related deliverables such as opportunity maps and wireframes.
• Prepare, conduct, and analyze behavioral in‑context research events.
• Find opportunities to create business value and improve the user experience.
• Create wireframes, user journeys/flows, as needed.
• Complete participatory requirements gathering sessions and participate in debrief sessions.
• Present concepts to clients and internal collaborators with research and best practice annotations.
• Develop sitemap with all levels as required.
• Analyze task flows, task decompositions, and create optimal task flow.
• Develop frameworks describing key aspects of the proposed experience, reconciling business and user needs.
• Create prototypes using FIGMA.

• Bachelor’s degree or equivalent experience in interaction design, human‑computer interaction, or industrial design (preferred).
• Real‑world practice of experience design in complex UX/UI patterns for marketing platforms, retail‑oriented transactional or e‑commerce experiences.
• Ability to operate seamlessly within medium to large‑sized teams, preferably in a cross‑disciplinary digital agency.
• 5‑7 years of industry experience.
• Well‑versed in user‑centered design methods and techniques.
• Proficiency using Figma to create responsive wireframes, clickable prototypes, and components that can be tied into design systems seamlessly.
• Excellent analytical and process‑oriented skills.
• Excellent verbal and written communication skills.
• Experience working on multiple projects simultaneously.
• Ability to collaborate on multi‑disciplinary teams.
• Prior experience in a consulting firm or agency (preferred).
• Prior experience in UI design for mobile devices (a plus).
• Experience creating and enhancing information architecture to improve navigation, findability, and content management.
• Experience in quantitative research is a bonus but not required.
• Ability to present internally to leadership and partners as needed.
• Self‑starter, able to learn quickly and adapt the best approach to solve problems.
• Ability to give direction and provide feedback with an open mind.
• Required skills:
  
  proficiency in Figma and other industry‑standard design tools.
• Please include resume with portfolio link.

• Paid Family Care for parents and caregivers for 12 weeks or more.
• Monetary assistance and support for adoption, surrogacy, and fertility.
• Monetary assistance and support for pet adoption.
• Employee Assistance Programs and health, wellness, and comfort reimbursements.
• Tuition assistance.
• Paid time off that includes flexible time off, vacation, annual sick days, volunteer days, holiday and identity days.
• Matching gifts program.
• Flexible working arrangements.
• ‘Work Your World’ program encouraging employees to work from anywhere;
  Publicis Groupe has an office for up to six weeks a year (based on eligibility).
• Business resource groups that support multiple affinities and alliances.

Compensation Range: $ - $. This is the pay range the company believes it will pay for this position at the time of this posting. Consistent with…